Jewellery Shipping Policy
Jewellery Shipping Policy – At Aarvion, we aim to deliver your jewellery safely and on time. This Jewellery Shipping Policy explains our order processing, shipping timelines, delivery charges, tracking details, and other important shipping information.
1. Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- During festivals, sales, or high-demand periods, processing may take slightly longer.
2. Shipping Locations
We currently ship across India.
At this time, we do not offer international shipping.
3. Shipping Charges
- Free Shipping on eligible orders (if applicable).
- For orders that do not qualify for free shipping, shipping charges will be calculated and displayed at checkout before payment.
4. Estimated Delivery Time
Estimated delivery times after dispatch:
- Metro Cities: 2–5 business days
- Other Cities & Towns: 4–8 business days
- Remote Areas: 5–10 business days
Delivery timelines are estimates and may vary due to weather, courier delays, public holidays, or unforeseen circumstances.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp (where available). You can use the tracking link to monitor your shipment.
6. Incorrect Address
Please ensure that your shipping address and contact details are accurate when placing your order.
We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.
7. Failed Delivery Attempts
If a delivery cannot be completed after multiple courier attempts, the package may be returned to us.
Additional shipping charges may apply if the order needs to be shipped again.
8. Damaged Package
If your package appears damaged upon delivery:
- Take clear photos before opening the package.
- Record an unboxing video from the moment you open the sealed parcel.
- Contact us within 24 hours of receiving your order with the photos/video.
Claims made without an unboxing video may not be eligible for replacement or review.
9. Delivery Delays
While we work with trusted courier partners, delivery delays may occasionally occur due to circumstances beyond our control, including:
- Weather conditions
- Natural disasters
- Transport disruptions
- Government restrictions
- Public holidays
We appreciate your patience in such situations.
10. Contact Us
If you have any questions regarding your shipment, please contact us.
Email: [priyadng.946@gmail.com]
Business Hours: Monday–Friday, 10:00 AM – 6:00 PM (IST)